Potential clients oftentimes think that Cooper Strategy is a TPA. The reason for this is that we have common goals:
- Better Claims Matching
- Better Compliance
- Healthier Communities
Every few days Cooper Strategy 340B team encounters Covered Entities that are not happy with their TPA. The top reasons for dissatisfaction is lack of transparency and apathetic customer service. Cooper Strategy’s frequent and pro-active interventions with Covered Entity personnel nip problems in the bud, and provide tremendous data transparency for our common clients.
It is real simple: more data more matches. Cooper Strategy also has direct access to data via an IT interface with the largest contract pharmacies in the country. This is unique to Cooper Strategy and it helps us improve client savings by 20% on average. This helps solidify TPA customer relationships to decrease turnover.
